The cloud hotel management software market is increasingly crowded, but not all are created equal. As a platform specifically developed for the Vietnamese market, DiCloud has unique features that competitors - both domestic and international - do not have or do not do well.
Feature 1: Smart Room Assignment — Smart room assignment
Manually assigning rooms is a time-consuming and error-prone job. CloudDiCloud hotel management software integrates a smart room assignment algorithm, automatically suggesting the best room for each guest based on:
- Guest preference history (high floor, sea view, double bed...)
- Current housekeeping status
- Minimize housekeeping movements
- Optimize revenue (upsell rooms better for repeat guests)
This feature helps hotels increase their Guest Satisfaction Score by an average of 0.4 points, according to a 2024 DiCloud internal survey.
Feature 2: Quick check-in/out — Scan ID/passport with smartphone
CloudDiCloud hotel management software supports check-in/out by scanning CCCD or passport directly on iPhone or Android SmartPhone — no need for a separate card reader device, significantly reducing equipment and reception staff costs.
📱Scan ID card/passport with iPhone or Android SmartPhone— no need for separate card reader device, significantly reducing equipment and reception staff costs.
Feature 3: Unified Channel Manager
DiCloud has a built-in channel manager that supports popular OTA and GDS channels in Vietnam and Southeast Asia.
- Booking.com, Agoda, Airbnb, Traveloka, Expedia, Klook
- Update inventory and 2-way prices in real time (<30 seconds)
- Rate parity monitoring — warns when prices deviate between channels
Feature 4: Housekeeping Mobile App — Manage housekeeping without walkie-talkie
This is the feature most appreciated by hotels in cloudDiCloud hotel management software. Mobile app specifically for housekeeping team (iOS and Android, free):
- Housekeeping staff receive shifts and room lists right on the phone
- Update room status (cleaning, finished cleaning, problem...) with 1 tap
- Take photos and report problems (broken lights, leaky faucets...) directly from the app
- Manage pickup/return of minibar items with barcode scanning
Receptionists see real-time room status updates — no need to call or walkie-talkie anymore.
Feature 5: Real-time reporting with AI InsightsUpcoming
The Dashboard of DiCloud online hotel management software not only displays data — it also analyzes and provides actionable suggestions:
- AI Revenue Alerts: Warn when forecast capacity is lower than normal, suggesting price adjustments or promotions
- Competitive Rate Tracking: Compare your price with hotels in the same segment in the area
- Demand Forecasting: Demand forecasting for the next 30/60/90 days based on local events calendar
Feature 6: Integrated electronic VAT invoice
DiCloud is one of the few cloud hotel management software in Vietnam that supports electronic VAT invoice issuance directly from PMS, fully complying with Decree 123/2020/ND-CP and Circular 99/2025/TT-BTC (effective from January 1, 2026).
- Integrate payments with BIDV, VNPay, ZaloPay, Momo and major electronic invoice providers
- Automatically fill in information from bookings into invoices
- Send invoices via email to guests immediately after check-out
- Export tax reports automatically periodically
ℹ️ Related articles: Learn more about DiCloud's overall hotel management solution and DiHotel hotel management system for high-end establishments.
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