In recent years, cloud hotel management software has become a hot topic in the global hospitality industry. In Vietnam, this wave of transformation is happening strongly — from coastal resorts in Da Nang to boutique hotels in Hoi An or city hotels in Hanoi and Ho Chi Minh City. So what is driving this trend?
📊 The cloud PMS trend is growing strongly in Southeast Asia. DiHotel Solutions Corps — DiCloud's parent company — currently serves more than 300 accommodation establishments in Vietnam and Japan with a team of 100+ IT engineers.
1. What is Cloud PMS and why is it important?
Cloud PMS (Property Management System) is cloud hotel management software running on a cloud computing platform, replacing traditional software installed on on-site servers. Instead of needing a costly server room and separate IT team, all data and applications are stored and processed on the internet.
This means hotel managers can log in from any device — computer, tablet, or phone — to view room status, revenue, and manage all hotel operations remotely.
2. Global transition to the Cloud
According to research by STR Global, by 2024, more than 70% of hotels in Southeast Asia have or are in the process of converting to cloud hotel management software. Major hotel groups such as Marriott, Hilton, and IHG all completed this process many years ago.
In Vietnam, the cloud wave came later but is accelerating rapidly, especially after the COVID-19 period when many hotels realized the importance of remote management and optimization of operating costs.
Factors that drive conversions
- Improved internet infrastructure: Internet speed in Vietnam has skyrocketed, enough conditions for the cloud to operate stably
- Hardware increase: Servers, UPS, air-conditioned rooms — initial investment costs are too large for small and medium hotels
- Need for OTA integration: Booking.com, Agoda, Airbnb all have APIs to better connect with cloud PMS
- Work remotely: Owners want to monitor the hotel anytime, anywhere
3. Compare Cloud PMS vs. Traditional software
| Tiêu chí | Cloud PMS (DiCloud) | Phần mềm truyền thống |
|---|---|---|
| Chi phí ban đầu | ✓ Thấp (SaaS) | ✗ Cao (license + server) |
| Truy cập từ xa | ✓ Mọi lúc, mọi nơi | ✗ Chỉ tại khách sạn / VPN |
| Nâng cấp phần mềm | ✓ Tự động, miễn phí | ✗ Tốn phí, gián đoạn |
| Backup dữ liệu | ✓ Tự động hàng ngày | ✗ Thủ công, rủi ro |
| Tích hợp OTA | ✓ Native API | ⚠ Hạn chế |
4. DiCloud — Pioneer in cloud hotel management software in Vietnam
DiCloud is a cloud hotel management software platform specially developed for the Vietnamese market, with a Vietnamese interface, support for VAT invoice issuance according to Ministry of Finance standards, and integration with the most popular OTA channels in Vietnam.
DiCloud is a product of DiHotel Solutions Corps— a team with more than 24 years of outsourcing software for the Japanese market. Technical platforms from Japan are applied to the Vietnamese context: managing rooms by the hour, rooms by the day, guests, package tours and electronic VAT invoices according to Ministry of Finance standards.
Numbers after 20+ years of operation
- More than 300 accommodation establishments in Vietnam and Japan are using the DiCloud/DiHotel ecosystem
- More than 250 customers ranging from motels to international 5-star resorts
- Team of 100+ IT engineers supporting 24/7
- Average deployment time is only 1 working day
5. Roadmap for converting to Cloud PMS
Converting from legacy software to cloud hotel management software is not difficult with proper planning. The DiCloud team has helped hundreds of hotels carry out this process successfully:
- Needs assessment (1-2 days): Product demo, check necessary features
- Import data (1-3 days): Migrate room, customer, and price data from the old system
- Employee training (half day): In-person or online training for the entire front desk team
- Go-live: Start parallel operation 1-2 weeks before shutting down the old system
Ready to switch to the Cloud?
More than 500 hotels have done it. The DiCloud team is ready to support you every step of the way.
Conclude
Cloud hotel management software is no longer the trend of the future — it's the minimum requirement to compete in the modern hospitality industry. With lower costs, anywhere access, and seamless integration with online sales channels, cloud PMS is radically changing the way hotels operate.
DiCloud, as a total made-in-Vietnam hotel management solution, is helping hundreds of hotels successfully transform and achieve outstanding business results. This is the ideal time to start.